Tax & Accounting Blog

NEWS, TRENDS AND RESOURCES FOR
TAX AND ACCOUNTING PROFESSIONALS

Five risks you can avoid through proper training

Five risks you can avoid through proper training

Take a look at the risks your firm faces and how you can avoid and manage them through training. Bookkeeping errors, data breaches and occupational health and safety mishaps are just some of the common mistakes that pop up in accounting firms due to a lack of training. Fortunately, firms can largely avoid these mistakes […] … Read More

10 ways to provide exceptional customer service for your accounting clients

10 ways to provide exceptional customer service for your accounting clients

In the process of building a tax or accounting practice, it can be easy to lose sight of the customers who help you grow. Here are 10 ways to attract new customers and keep your existing ones happy. 1. Create a service charter This should lay out both big-picture goals (e.g. “We aim to maximise […] … Read More

Why the best accounting firms always follow their own advice

Why the best accounting firms always follow their own advice

Accounting firms build reputations on the strength of their financial advice. They counsel clients on improving profitability and efficiency, but how many actually follow their own rules? Most accounting firms offer far more than just accounting and tax advice to their clients. Enjoying a unique relationship, their insights into the inner workings of a business […] … Read More

The pros and cons of sending accounting client work offshore

The pros and cons of sending accounting client work offshore

In the last few years, new market pressures and fallout from the global financial crisis have seen accounting firms explore more effective ways of doing business. Offshoring – the practice of outsourcing back office and basic client services such as audit, transactions and IT functions – has emerged as a compelling way for firms to […] … Read More

Is it time to adopt fixed-fee billing in your accounting firm?

Is it time to adopt fixed-fee billing in your accounting firm?

Is your accounting firm finally ready to wave goodbye to the beloved billable hour? If so, what are the alternatives to hourly billing? What are the pros and cons of different models? And what challenges can you expect when transitioning? It’s no secret that clients are becoming increasingly demanding about price certainty and transparency. The […] … Read More